Shipping Policy

Order Processing Time

At Cera Garden, we strive to process all orders within 1 business day. This ensures your items are prepared and shipped promptly, so you can enjoy your patio, lawn, or garden products without delay.

Standard Shipping Time

We offer standard delivery within the United States with an estimated delivery time of 1–2 business days. Please note that remote or long-distance locations may experience slightly longer delivery times due to carrier routes.

While we work closely with our carriers to ensure timely delivery, occasional delays may occur due to high demand, weather conditions, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.

Express Shipping Options

Faster express shipping options are also available at checkout for eligible US addresses. Rates for express shipping are calculated automatically based on your destination, providing you with convenient and speedy delivery choices.

Free standard shipping always applies on all orders with no minimum purchase required. You can choose the best delivery option to fit your needs during checkout.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Use this tracking number to monitor your package’s progress and estimated delivery date.

Shipping Rates

Cera Garden offers free standard shipping on all qualifying orders within the United States. Express shipping rates vary by destination and are clearly displayed during checkout if you choose expedited options.

Address Accuracy

Please ensure your shipping address is complete and accurate at the time of order to avoid delays or delivery issues. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by customers.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately at ceragarden.usa@gmail.com. We will work promptly with the carrier to resolve the issue and ensure you receive your order.

International Shipping

Currently, Cera Garden ships exclusively within the United States. We do not offer international shipping at this time.

Contact

If you have any questions or concerns regarding your order or our shipping policies, please reach out to us at ceragarden.usa@gmail.com. We are here to assist you.

Last updated: May 12, 2026