Privacy Policy for Cera Garden

Last updated: May 12, 2026

Welcome to Cera Garden. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Cera Garden ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website. By using our services, you consent to the practices described in this policy.

Personal Information We Collect or Process

We collect the following types of personal information to provide and improve our services:

• Contact information such as name, email address, postal address, phone number
• Account credentials such as username and password
• Payment information including credit card or other payment details
• Order details and transaction records
• Shipping and billing addresses
• Customer service and communication records
• Browsing data such as IP address, browser type, and device information
• Marketing and preferences information, including newsletter subscriptions

Personal Information Sources

We collect information directly from you when you:

• Create an account or place an order with us
• Subscribe to newsletters or marketing communications
• Contact customer support or otherwise communicate with us
• Interact with our website such as browsing products or cookies

We may also receive personal information from third-party service providers such as payment processors and shipping companies.

How We Use Your Personal Information

Your personal information is used to:

• Provide and manage your account and orders
• Process payments and prevent fraudulent transactions
• Communicate with you about your orders, products, updates, and promotions
• Improve and personalize your shopping experience
• Manage customer service requests and support inquiries
• Comply with legal obligations and regulatory requirements
• Analyze website usage and marketing effectiveness

How We Disclose Personal Information

We may share your personal information with:

• Third-party service providers who assist in operating our business, such as Shopify, payment processors, shipping partners, and marketing service providers
• Law enforcement or government authorities as required by law or to protect our rights
• Other parties with your consent or at your direction

We do not sell your personal information to third parties.

Relationship with Shopify

Cera Garden’s website is powered by Shopify, a third-party ecommerce platform that provides the online store infrastructure. Shopify collects and processes your personal information on our behalf. Please review Shopify’s privacy policy for details on their data handling practices. We remain responsible for protecting your data and ensuring compliance with this Privacy Policy.

Third Party Websites and Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

Children's Data

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete it promptly.

Security and Retention

We implement industry-standard administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access and request a copy of your personal information
• Rectify inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications
• Exercise data portability rights

To exercise your rights or make choices about your personal information, please contact us at ceragarden.usa@gmail.com.

Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us first at ceragarden.usa@gmail.com. You may also have the right to file a complaint with a data protection authority in your jurisdiction.

International Transfers

Your personal information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. By using our services, you consent to the transfer of your data internationally, subject to applicable laws and safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will post the revised policy on our website with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact

If you have any questions or concerns regarding this Privacy Policy or our data privacy practices, please contact us at:

Cera Garden
Email: ceragarden.usa@gmail.com
Country: United States (USA)